Shipping policy
Delivery methods and days are different depending on the delivery in Japan and delivery overseas.
(A) Delivery in Japan
Normally, we will deliver the delivery of the product to your hand by Yamato Transport.
Please note that the designation of your delivery company or cash on delivery is not supported.
About the statement
In this shop, there is no bundled statement or delivery note from the viewpoint of eco -friendly. We will guide you by e -mail, but if you wish to print, please refer to the remarks column at the time of purchase.
If the name of the orderer and the destination is different (in the case of ordering by gift), the purchase statement is basically not included in the luggage. Please refer to the e -mail sent from this shop for the purchase statement.
DeliveryAbout the day specification and the guideline to delivery
The delivery date and time specification will be shipped sequentially as soon as your order is ordered, and we do not accept it. If you have a fixed date of entry, please contact us from the inquiry form. If you have stock, you can send it to the desired date and time. (Some areas andGW・ Obon, New Year holidays, etc. are excluded)
If you order, we will check the stock and ship within 7 days. (GW / Obon / New Year's year -end year)
Delivery date may vary depending on the influence of traffic conditions, weather, etc. Please understand in advance.
|
Honshu |
From the shipping date1～2It will be delivered after a day. |
|
Hokkaido / Kyushu / Okinawa region |
From the shipping date3It will be delivered 4 days later. |
The number of days may vary depending on the time zone of your order and the delivery area. The number of days to deliver is a guide. Please note that we may take time depending on the busy season and area.
About shipping charges
The shipping cost varies depending on the region.
If you enter the area and the postal code where you live on the product details page, the standard of shipping charges will be displayed. Please check that.
multipleAbout delivery when ordering
Product2If you order above, as a general rule*As soon as all of your ordered items are available, we will deliver them. If you do not wish to include the bundle, if you wish to deliver sequentially from those with stock, we would be happy if you could order each.
*Products stated that it is not included in the product details page cannot be accepted, so even if you order more than one at a time, you will have to pay for each product.
*If it cannot be bundled depending on the size or content, we may send it individually.
If you cannot receive the product due to long -term absence, refusal to receive, unknown address
In addition, if the luggage is returned to our shop due to long -term absence or refusal to receive, we will charge the full expenses (round -trip shipping + other administrative fees).
If you decline receipt due to customer convenience, long -term absence, etc., you may not be able to accept orders in the future, so please be sure to receive the product.
(B) Delivery to overseas
EmsWe will deliver it by (International Speed Mail).
The shipping cost is set individually for each product. Please check each product page for details.
About delivery time
The number of days to delivery (guideline for delivery) isEmsPlease check the (International Speed Mail) website.
https://www.post.japanpost.jp/int/deli_days/ems/tokyo_en.html
Since the above is a required period of the prospect, there are cases where a significant delay occurs due to postal circumstances and customs procedures. Please understand in advance. In addition, even if the delivery is delayed, the cancellation after ordering is not accepted. Please order as soon as possible for products that have decided to enter.
About shipping charges
The shipping cost varies depending on the region.
If you enter your area and postal code on the product details page, you will see a guide for shipping charges.
multipleAbout delivery when ordering
Product2If you order above, as a general rule*As soon as all of your ordered items are available, we will deliver them. If you do not wish to include the bundle, if you wish to deliver sequentially from those with stock, we would be happy if you could order each.
*Products stated that it is not included in the product details page cannot be accepted, so even if you order more than one at a time, you will have to pay for each product.
*If it cannot be bundled depending on the size or content, we may send it individually.
About tariffs
If customs duties (including various consumption taxes, replacement fees, etc.) are charged, the payment will be paid by the purchaser who is the recipient. Please understand in advance. For more information, please see "jurisdiction customs" in your area.WebPlease refer to the page. In addition, tariffs are not necessarily imposed on all products, and the presence or absence of taxes and the amount of taxes are judged by customs in jurisdiction, so we cannot provide accurate guidance. Please understand.
If you cannot receive the product due to long -term absence, refusal to receive, unknown address
In addition, if the luggage is returned to our shop due to long -term absence or refusal to receive, we will charge the full expenses (round -trip shipping + other administrative fees).
If you decline receipt due to customer convenience, long -term absence, etc., you may not be able to accept orders in the future, so please be sure to receive the product.